Undersand how appealing to the interests of those you lead and communicating effectively can help you to negotiate mutually satisfactory outcomes and enhance relationships. Learn a step by step model, using a 'principled negotiation' approach, that can be used with many levels in your organization.

 

Topics:

• When to negotiate and when to use another approach
• The Negotiation Cycle (from Planning to Agreement Maintenance)
• Creating a positive working relationship even where there is negative history
• Communication skills that will enhance negotiation

What to expect:

This is an interactive course; you will engage with your class and instructor through our online learning management system. Plan to log into your course regularly throughout the week. 

 

 

There will be four live Zoom sessions scheduled for this course.

 

This course is eligible for a Western alumni discount. 

 

Western Alumni is committed to accessibilty for persons with disabilities. Please contact us if you have any accommodation requirements or if you require information in an alternate format.